Multiple attendees on one booking

The help article refers specifically to the message:
"Email taken - an attendee with this email has already booked onto this event."
on the booking form.

Bookwhen prevents the use of the same email (person) being used on one event. This is to prevent people from accidentally making duplicate bookings. If you would like to make a booking for multiple people (if you are an administrator for example) then you can simply add additional attendees on your booking page without entering any email address.

If you see the red error message "Email taken..." but you want to add additional attendees then you should first log into your personal booking page using the link in your original booking confirmation mail. Then you can add the additional attendees. If you have lost the mail then go here to resend it to yourself here: http://bookwhen.com/people/login/lost

An overview of the process is as follows:

• Make the first booking on the event.
• Confirm your email by clicking on the link in the email you receive - this logs you into your personal booking page.
• On your personal booking page, click the "Add another person" link in the top right.
• You can enter the additional attendee without entering an email, but remember that you will have to keep them informed about any updates or cancellation emails that you might receive about the event.