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jude2be

31 Mar, 2010 10:39 AM via web

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Hi,
i can't see the events on the public view .. what should i do?

1. 2 Posted by jude2be on 31 Mar, 2010 10:41 AM

   

   can you write down the steps of how to view my event schedule on the public view section?

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2. Support Staff 3 Posted by Jo Potts on 31 Mar, 2010 10:49 AM

   

   Events that are slightly greyed out on the administrator schedule page will not be visible on the public schedule page.

   There are two possible reasons:

   • Either the event is not 'published' - there is a link under the title of the edit event page that toggles the event as published or unpublished.
   • Or the 'Booking window' on the ticket is set to start later than today. Edit the ticket details on the Spaces tab of the edit event page.

   The booking window, from other people's feedback is probably the likely suspect.

   Let me know if you can't work it out and I'll go into more detail.

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3. 4 Posted by jude2be on 31 Mar, 2010 11:16 AM

   

   Thanks Jo for the tips :)

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4. Jo Potts closed this discussion on 01 Apr, 2010 10:06 AM.

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