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Downloading booking information

training

30 Jul, 2009 02:22 PM via

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Hi

I'm trying to dowload booking informarion to excel and keep getting the following error message in the spreadsheet - with no data.

window.location.href = "/abc12/bookings.csv?authenticity_token=1ShvB5juNcsfyelCxYrFHUv0wVwluoTrg838kv4EztA%3D&commit=Search&end_at_date=&end_at_time=&event%5Bref%5D=&search=&start_at_date=&start_at_time=";

Any advice on how to download the information would be gratefully received.
Thanks

1. Support Staff 2 Posted by Jo Potts on 30 Jul, 2009 02:45 PM

   

   Hi

   When you click on the 'Export To CSV' button what happens? It could be something to do with your browser version. I'll investigate.

   In the meantime I'm sure you want to get your hands on the data. Is it possible to try it on a different browser?

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2. 3 Posted by training on 30 Jul, 2009 02:50 PM

   

   A box come up that asks for the username and password - but then dosen't accept the relevant log in details. I've just tried it on a colleague's computer (with Firefox) and it works there.

   Thanks for your help.

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3. Support Staff 4 Posted by Jo Potts on 04 Aug, 2009 06:22 PM

   

   This issue has now been resolved. Downloads should now work on all browsers.

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4. Jo Potts closed this discussion on 04 Aug, 2009 06:22 PM.

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