Cancel or delete bookings
Hi,
When trying out my account I made a number of test bookings for a few test events. I now wish to add real events but can not seem to get rid of the test bookings or events. I can find the 'delete events' option but it will only work once I have deleted ALL bookings associated with that event - please help. I need to fix it before going live!
All the best,
Alex
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Support Staff 2 Posted by Jo Potts on 11 Nov, 2009 03:29 PM
Alex,
Events can be taken offline so that they do not appear in the schedule
list. Edit the event, then click on the 'Unpublish' link next to
'Status: Published' under the event title. This will solve your
problem for now.
You're right that an event should be able to be completely deleted
along with all bookings though. It will be added to the list of
requested features.
Regards
3 Posted by james.fisher on 24 Mar, 2010 01:48 PM
I'm trying to do this now. Any progress made with this feature?
James
Support Staff 4 Posted by Jo Potts on 24 Mar, 2010 01:59 PM
Admittedly no. It fell off the radar. Sorry about that.
Would you like me to remove the test event for you?
I'll try to get this feature in ASAP...
5 Posted by james.fisher on 24 Mar, 2010 02:47 PM
yes please
thanks
Support Staff 6 Posted by Jo Potts on 24 Mar, 2010 03:52 PM
I've cleared out your test events.
Changing subject slightly, I noticed that you have set the title text on your page to be white - the same as the background. This will probably be confusing for your delegates as the title text includes the event title, and the words 'Your private booking page for:' on their booking page.
Jo Potts resolved this discussion on 24 Mar, 2010 03:52 PM.